SupportCon Sessions

7:30am - 8:00am | Registration & Refreshments

8:00am - 8:10am | Welcome

8:10am - 9:10am | Keynote Session

Create a Culture of Welcome

Everybody talks about it, but what is corporate culture? Before we can be successful with any other part of our organization, the culture has to be set and solid. Hear from keynote speaker, Bob Pacanovsky, about how to develop a strong foundation for your organizational culture.

Bob Pacanovsky Chief Hospitality Officer, The Black Tie Experience 

9:25am - 10:25am | Breakout Sessions

Troubleshoot Common Mistakes & Pitfalls

All business office and support staff are challenged by potential mistakes that can be made during day-to-day processes such as processing payroll, handling account codes, following bidding laws and more. Learn how you can avoid common pitfalls as we discuss the twelve most common mistakes or questions seen year after year.
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Robyn Cornelissen Financial Controller, School District U-46
Lynn Hofmeister Business Office Manager, Des Plaines CCSD 62
Melissa Morgese Dir./Business Services, Wheeling CCSD 21

Learn to Lead Your Life

Don't let your life lead you! Learn the tools to take control of  your of life so that you can maximize your impact.
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Stephen Chassee Associate Principal, GreenAssociates, Inc.
Anthony Ruelli Chief Financial Officer, Glen Ellyn SD 41

Ethical Dilemmas & Decisions in Purchasing

This interactive session will introduce participants to ethics in purchasing through several scenarios. After the overview, participants will use an ethical framework to address issues and share their practice with others.
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Ron Johnson Dir./Support Services, Indian Prarie SD 204
Howard Metz Partner, Robbins, Schwartz, Nicholas, Lifton & Taylor, Ltd.
Thomas Parrillo Chief School Business Official, Ridgewood CHSD 234

Workers' Compensation & Payroll Issues

Discover the pitfalls associated with workers' compensation involving both claims and payroll and learn how to avoid them.

Byron Given Area Vice President, Arthur J. Gallagher & Co.
Michael McHugh Area Senior Executive Vice President, Arthur J. Gallagher & Co.

IDEA Grant Guidance

Focus on the preparation, coordination submission and maintenance of the IDEA grants. Plus, hear useful tips for writing your IDEA grant.
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Kathy Gavin Dir./Fiscal Services, Niles Twp. Dist. Of Special Ed.
Julie Jilek Assistant Superintendent, CSBO, Northwest Suburban Spec. Ed. Org.

10:40am - 11:40pm | Breakout Sessions

Grant Accounting Blues?

A school district's fiscal year is 12 months; however, grant project years can last up to sixteen months and cause challenges with accounting, reporting and communication. Learn practical ways to tackle these challenges while staying compliant with federal and state regulations.
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Stacey Corder Grants & Business Office Accountant, Harvard CUSD 50
Elizabeth Shields Internal Auditor, Joliet Public Elem. SD 86

Rising CSBO Information Session

Looking to continue your education to achieve your career goals? NIU College of Education will provide an overview of the CSBO program including curriculum and tuition information. Then hear personal stories from a panel of Illinois ASBO members who have completed the CSBO program where you will have the opportunity to ask them questions about their experiences.
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Terry Borg Dir./External Programs, Northern Illinois University
Brad Hawk
Cohort Coor., Northern Illinois University
Reiley Straub Dir./Business & Operations, North DuPage Special Ed. Co-Op (NDSEC)
Brittany Tjardes Dir./Accounting & Fiscal Services, Adlai E. Stevenson HSD 125

ISBE Food Service Updates & Calendar

Hear from a support professional perspective about what's new and when it needs to be done.
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Michelle Kovar Business Office Coordinator, Comm. Unit Sch. Dist. 300

Make CERTain You Aren't Liable

Attendees will learn when they need a certificate of insurance for third parties, how to read that certificate and what it should contain.

Byron Given Area Vice President, Arthur J. Gallagher & Co.
Michael McHugh Area Senior Executive Vice President, Arthur J. Gallagher & Co.

Internal Communications: Barriers to Success

Have you ever struggled to communicate with staff on a new initiative or updated procedure? Participants will have the opportunity to brainstorm business office topics that impact the success of internal operations and walk away with strategies for improvement.
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Daniel Oberg Dir./Business Services, Comm. High Sch. Dist. 94
LeeAnn Taylor 
Dir./Fiscal Services, CSBO, Barrington CUSD 220

11:40am - 1:15pm | Lunch & Roundtable Networking

1:20pm - 2:20pm | Breakout Sessions

Revenues & Expenditures Part 1: Revenues

Review revenues and key dates that should be on every business office calendar. 
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Kyle Harding Partner, Chapman and Cutler LLP
Steve Miller Senior Product Manager, Forecast5 Analytics, Inc.

Excellence Through Customer Service

Explore strategies, ideas and tactics that help you work smarter, not harder. Learn how to engage those you work with and ensure that branding, customer service and people are the highlight of the work in your district. 

David Termunde Chief Technology Officer, Arbor Park SD 145

Updating Board Policy: What Requires Board Action?

Policy language, footnotes, cross references, legal references and more... How do you know which updates need to be formally adopted by the board? Learn how to decipher the necessary terminology so you're ready for the next round of updates!

Ken Carter Dir./Policy Services, Illinois Association of School Boards

Understanding the Purchasing Cycle

Understand the nuts and bolts of the purchasing cycle from ideas to invoices to final payment. Get the opportunity to discuss best practices and share ideas with others.
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Ivy Fleming Asst. Supt./Finance & Operations, Fremont SD 79
Nicole Hansen 
Purchasing & Transportation Supervisor, Twp. High Sch. Dist. 214
Tim Keeley 
Asst. Superintendent, CSBO, Addison Elem. SD 4

2:30pm - 3:30pm | Breakout Sessions

Revenues & Expenditures Part 2: Expenditures

Review expenditures and key dates that should be on every business office calendar. 

Catherine Hannigan Business Manager, Downers Grove SD 58
Daniel Stanley 
Asst. Supt./Finance, CSBO, Comm. High Sch. Dist. 128

Is This Email Legit? Personal & Organizational Cybersecurity

Tips to share with your staff on protecting yourself and your district's data from email phishing attempts and other “malware.” Learn how to spot a ransomware attack and get the latest information on how to prevent issues before they start.

Tom Kinane Dir./Technology, Elmwood Park CUSD 401
Craig Williams Dir./Infrastructure Consulting Svs., ClientFirst Consulting Group

Making the Most of Your Relationships at Work

The relationships that you have at work are important. They can make the job fun, engaging and worthwhile or they can make you miserable, overwhelmed and feeling blue. Establishing good relationships at work takes time, effort and know-how.  The know-how is emotional intelligence (EQ). Gain greater insight into your own EQ capabilities and hear some practical suggestions on how to build and sustain better relationships with your co-workers.  
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Craig Collins Statewide Professional Development Coor., Illinois ASBO
Eric Miller Asst. Supt./Business Services, CSBO, Glenview CCSD 34